It is also popular as a system for managing work-related tasks. Businesses ranging from small to large need an email account management system (also known as MS Office Add-In or OM) to manage their various email accounts including auto-responders, calendaring, task lists, contacts, and task history. In fact, Outlook provides a rich user experience with excellent tools for organization, workflow automation, and time management.
There are many organizations that cannot afford to invest in Microsoft Outlook licensing because they do not use Microsoft Exchange or Lotus Notes to manage their email accounts. Outlook provides a complete solution because it includes all the tools and features required for the organization and managing work-related tasks. If you are planning to buy Microsoft Outlook for your organization, you should check whether you need Microsoft Outlook support or not. Microsoft provides a range of solutions including self-support options through their online portal or their on-site technical support centers. There are different providers of Microsoft Outlook support who provide different levels of service.
The cost of Microsoft Outlook support depends on various factors such as the level of Microsoft support provided by the company, the number of users in your organization, geographical location, IT support infrastructure and so on. Before choosing a Microsoft Outlook support provider, it is important to check the cost of their service plan and find out if their service is compatible with your company’s budget and manpower. Some companies opt for on-site service, whereas some prefer telephonic or online support services. Microsoft has recently announced that they will be reducing the rate of annual updates for their Outlook product to provide customers with better customer experiences.
Telephonic or on-site support can be more beneficial because it allows the provider to monitor and trace the activity of the customer and administer the situation accordingly. Email provider usually employs trained technical experts who are skilled in handling Outlook problems. Microsoft has recently announced that they will be reducing the rate of annual updates for their Outlook product in an effort to give customers better customer experiences. Therefore, you must carefully evaluate your email provider’s experience and capabilities before choosing them for your email support. Your Outlook provider needs to be able to provide you with a range of services, such as troubleshooting issues, recovery, scheduling, security, recovery, and customization, etc., depending on your business requirements.
If you have a small organization, then you can opt for a self-support plan.
Self-support plans allow you to manage your own Outlook email server by yourself. This option is ideal for individuals who do not require advanced features but only basic functionalities in their email service. You would have full control over the installation of programs, emails, and tasks. However, you cannot opt for this if you have a large business because the cost of setting up the server and deploying Microsoft Outlook software would be too high.
The cost of on-site support often varies according to the size of a company.
Large companies usually opt for on-site service to avoid incurring additional operating costs. Smaller companies often prefer to have the server maintained at their premises so that they can take advantage of the in-house staff’s experience and knowledge. However, this option doesn’t come cheap, especially if you have several employees, therefore, it is best to find a reliable email service provider that provides both on-site and remote support for Microsoft Outlook.
On-site support is usually provided by email service providers that are members of the MS Exchange organization. MS Exchange is a database management system that stores all the mailboxes and other items within an organization’s infrastructure. MS Exchange also enables organizations to exchange mail through a number of messaging systems including Internet Explorer, Outlook, and POP/SMTP. A good email service provider knows how to setup the various systems and can also set up your email server in the specified environment. However, most companies fail to set up their email server correctly and end up facing a lot of hardware failure and server downtime. This would lead to huge losses to the company as everything from the production office to the finance department would be affected.
- Remote support enables you to troubleshoot a problem with Microsoft Outlook using an IT professional who is not an employee of the company.
- There are many remote services providers who offer email service support which you can find very easily by surfing the internet.
- The process of hiring a remote service provider is quite easy as you simply provide them with your company’s email address and some basic information.
- In most cases, you are provided with immediate technical support which helps you immediately solve any problem that you may face with Microsoft Outlook.